Online Safety Policy
CareBridge Academy
Policy Review and Effective Date From: 9 June 2026
1. Introduction
CareBridge Academy is committed to promoting safe, respectful and responsible use of online learning environments, digital communication platforms and internet-based services. As an organisation delivering online training, workshops and employability support, we recognise the importance of maintaining safe digital spaces for all learners, participants and individuals engaging with our services.
This Online Safety Policy outlines the measures, expectations and procedures in place to support safe online participation, responsible behaviour and digital safeguarding across all CareBridge Academy services.
This policy was formally reviewed and reassessed on 9 June 2026.
2. Commitment to Online Safety
CareBridge Academy is committed to:
Promoting safe and respectful online learning environments
Encouraging responsible digital behaviour
Protecting learners from online harm, abuse or exploitation
Responding appropriately to safeguarding or online safety concerns
Maintaining professional boundaries across online communication
Supporting inclusive and respectful participation during online activities
Although CareBridge Academy operates primarily online, safeguarding and learner wellbeing remain a priority across all services provided.
3. Scope of the Policy
This policy applies to:
Online training courses
Live tutor-led sessions
Workshops and employability programmes
Digital communication platforms
Website interaction
Learner messaging and online engagement
Any online systems or services provided by CareBridge Academy
This policy applies to learners, parents or guardians where applicable, visitors, workshop participants and any individual accessing CareBridge Academy online services.
4. Expected Online Behaviour
Individuals accessing CareBridge Academy services are expected to behave respectfully, professionally and appropriately during all online interactions.
Users must not:
Use abusive, threatening or discriminatory language
Harass, intimidate or bully others
Share offensive, inappropriate or illegal content
Record or distribute sessions without permission
Attempt to gain unauthorised access to systems or learner information
Share login details or course access with others
Disrupt live sessions intentionally
Misuse communication systems or platforms
CareBridge Academy reserves the right to restrict or remove access where behaviour is considered unsafe, inappropriate or in breach of organisational expectations.
5. Safeguarding and Online Protection
CareBridge Academy recognises that safeguarding concerns may arise within online environments and is committed to responding appropriately where concerns are identified.
Online safeguarding concerns may include:
Cyberbullying
Grooming or exploitation
Inappropriate online contact
Exposure to harmful content
Harassment or intimidation
Online abuse
Radicalisation or extremist content
Unsafe digital behaviour
Where safeguarding concerns arise, CareBridge Academy may take proportionate action including safeguarding referrals, contacting appropriate agencies or restricting access to services where necessary.
6. Reporting Online Safety Concerns
Individuals are encouraged to report online safety concerns, safeguarding issues or inappropriate behaviour as soon as possible.
Concerns may be reported via:
📧 carebridgetraining@outlook.com
📞 07518 398236
🌐 https://forms.gle/QeSQpRpDzJvs4WCf8
All concerns will be reviewed appropriately, sensitively and confidentially where reasonably possible.
Where there is immediate risk of harm or danger, emergency services should be contacted immediately by calling 999.
7. Privacy, Security and Digital Systems
CareBridge Academy takes reasonable steps to maintain secure online systems and protect personal information in accordance with UK GDPR and applicable data protection legislation.
Reasonable security measures may include:
Password-protected systems
Restricted access to learner information
Secure communication methods
Monitoring of inappropriate use where reasonably necessary
Use of secure third-party learning platforms where appropriate
Whilst reasonable measures are taken to support online security, individuals are also encouraged to protect their own devices, passwords and personal information when accessing online services.
8. Third-Party Platforms and Services
CareBridge Academy may utilise third-party platforms, online learning systems or communication tools as part of service delivery. Whilst reasonable efforts are made to select appropriate systems, certain platform features and security functions may remain outside the direct control of CareBridge Academy.
Users are encouraged to review the privacy and safety settings of external platforms where appropriate.
9. Confidentiality and Recording
Learners and participants are expected to respect confidentiality and privacy during online learning activities.
Sessions, materials, discussions or participant information must not be recorded, copied, distributed or shared externally without prior written permission unless legally required or necessary for safeguarding purposes.
CareBridge Academy reserves the right to take action where confidentiality or privacy expectations are breached.
10. Policy Review
CareBridge Academy reserves the right to review, amend or update this Online Safety Policy periodically to reflect:
Legislative updates
Safeguarding guidance
Technological developments
Organisational changes
Online safety best practice
The most recent version of this policy will remain available via the CareBridge Academy website.
This policy was formally reviewed and reassessed by CareBridge Academy on 9 June 2026.
