CareBridge Academy is committed to protecting and respecting personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable confidentiality obligations. This Privacy Policy explains how personal information may be collected, used, stored, processed and protected when individuals engage with CareBridge Academy services, including workshops, employability programmes, online learning, training courses, website enquiries and associated activities.
CareBridge Academy recognises the importance of privacy, confidentiality and responsible handling of information and is committed to ensuring that personal data is processed lawfully, fairly and transparently. By accessing the CareBridge Academy website or engaging with any services provided, individuals acknowledge and accept the practices outlined within this Privacy Policy.
This Privacy Policy was reviewed and reassessed by CareBridge Academy on 9 June 2026 in line with current UK GDPR guidance, operational requirements and applicable data protection expectations.
CareBridge Academy acts as the Data Controller responsible for determining how personal information is processed and protected.
For all privacy, confidentiality or data protection enquiries, individuals may contact:
📧 carebridgetraining@outlook.com
📞 07518 398236
CareBridge Academy is registered with the Information Commissioner’s Office (ICO) and remains committed to maintaining appropriate standards relating to data privacy, confidentiality and responsible handling of information.
Personal information may be collected directly through website enquiries, learner registration forms, workshop bookings, online learning platforms, communication via email, feedback forms, surveys, payment systems and other business-related interactions. Information collected may include names, contact details, learner information, attendance records, certificates, payment information, parent or guardian contact details where applicable, communication records and safeguarding-related information where reasonably necessary.
CareBridge Academy will only collect information reasonably necessary for legitimate educational, safeguarding, contractual and business purposes. All information collected will be processed proportionately and in accordance with applicable legislation and operational requirements.
This section was reviewed and reassessed on 9 June 2026.
Information may be collected through a variety of methods including website forms, direct communication, online bookings, payment systems, online learning platforms, surveys, social media communication and general enquiries. Technical website information may also be collected automatically through cookies, analytics tools and website technologies used to improve user experience and website functionality.
CareBridge Academy takes reasonable steps to ensure that information collected is relevant, proportionate and appropriate for the services being provided.
This section was reviewed and reassessed on 9 June 2026.
Personal information is collected and processed for legitimate educational, safeguarding, contractual and business purposes. This may include delivering training courses and workshops, processing learner registrations, issuing certificates, communicating with learners or parents, responding to enquiries, maintaining safeguarding responsibilities, processing payments, improving services and complying with legal or regulatory obligations.
CareBridge Academy will only process personal information where a lawful basis applies and where processing is considered reasonably necessary.
This section was reviewed and reassessed on 9 June 2026.
CareBridge Academy processes personal information under one or more lawful bases recognised under UK GDPR. These lawful bases may include consent, performance of a contract, compliance with legal obligations, legitimate interests and safeguarding responsibilities where applicable.
Where consent is relied upon, individuals may withdraw consent at any time where legally appropriate, although this may impact the ability to access certain services or communications.
This section was reviewed and reassessed on 9 June 2026.
CareBridge Academy does not sell personal information to third parties. However, information may be shared where reasonably necessary with trusted service providers, payment processors, online learning systems, IT providers, professional advisers, safeguarding authorities or regulatory bodies where required by law or where safeguarding concerns arise.
Any sharing of information will be undertaken proportionately and in accordance with applicable legal, confidentiality and safeguarding obligations.
This section was reviewed and reassessed on 9 June 2026.
Reasonable and proportionate security measures are in place to help protect personal information against unauthorised access, misuse, loss, disclosure or alteration. Information may be stored using password-protected systems, secure digital platforms, encrypted services or secure cloud-based systems where appropriate.
Access to personal information is restricted to authorised persons where reasonably necessary for operational, safeguarding or administrative purposes.
CareBridge Academy remains committed to reviewing data handling and storage procedures periodically to maintain appropriate standards of information security.
This section was reviewed and reassessed on 9 June 2026.
Personal information will only be retained for as long as reasonably necessary in connection with educational services, safeguarding obligations, business administration, legal requirements, financial record keeping or quality assurance purposes.
Retention periods may vary depending on the nature of the information held and applicable legal or operational requirements. Where information is no longer required, reasonable steps will be taken to securely delete or dispose of information appropriately.
This section was reviewed and reassessed on 9 June 2026.
Under UK GDPR, individuals may have rights relating to their personal information. These rights may include the right to request access to personal data, request correction of inaccurate information, request restriction or deletion of data where applicable, object to processing, request portability of information and withdraw consent where relevant.
Requests relating to personal information may be submitted directly to CareBridge Academy via:
📧 carebridgetraining@outlook.com
📞 07518 398236
Reasonable verification of identity may be required before information is disclosed or amended.
This section was reviewed and reassessed on 9 June 2026.
The CareBridge Academy website may use cookies, analytics tools and similar technologies to help improve website functionality, monitor website performance and enhance user experience. Website usage information may be collected automatically through cookies or analytical software.
Users may manage cookie preferences through their browser settings where applicable.
This section was reviewed and reassessed on 9 June 2026.
CareBridge Academy recognises the importance of safeguarding and confidentiality responsibilities, particularly where services involve young people, learners or vulnerable individuals. Information may be shared without consent where disclosure is necessary to protect an individual, respond to safeguarding concerns, prevent risk of harm or comply with legal obligations.
Any safeguarding-related disclosures will be handled sensitively, proportionately and in accordance with applicable legislation and safeguarding responsibilities.
This section was reviewed and reassessed on 9 June 2026.
Individuals who have concerns regarding privacy, confidentiality or data protection practices may contact CareBridge Academy directly via:
📧 carebridgetraining@outlook.com
📞 07518 398236
Concerns will be reviewed appropriately and reasonable efforts will be made to investigate and respond within reasonable timeframes.
Individuals also have the right to raise concerns with the Information Commissioner’s Office (ICO) should they remain dissatisfied with how personal information has been handled.
This section was reviewed and reassessed on 9 June 2026.
CareBridge Academy reserves the right to review, update or amend this Privacy Policy periodically to reflect legislative updates, operational developments, safeguarding obligations or changes to services provided.
The most recent version of this Privacy Policy will remain available via the CareBridge Academy website.
This policy was formally reviewed and updated by CareBridge Academy on 9 June 2026.
Individuals have the right to request access to personal information held by CareBridge Academy in accordance with UK GDPR and applicable data protection legislation.
Subject Access Requests (SARs) may be submitted in writing via:
📧 carebridgetraining@outlook.com
📞 07518 398236
Requests should include sufficient information to allow CareBridge Academy to verify the identity of the individual and locate the relevant information requested.
CareBridge Academy reserves the right to request reasonable proof of identity before disclosing personal information in order to protect confidentiality and prevent unauthorised disclosure.
Responses to Subject Access Requests will normally be provided within one calendar month in accordance with applicable UK GDPR requirements. Where requests are complex or multiple requests are received, CareBridge Academy reserves the right to extend response times where permitted by law.
CareBridge Academy may refuse or restrict requests where exemptions apply under applicable legislation or where requests are considered manifestly unfounded or excessive.
This section was reviewed and reassessed on 9 June 2026.
Registered with the Information Commissioner’s Office (ICO)
Registration Number: 00014257586